FAQs

We LOVE answering questions about our artisan soap and the soap making process!

Not finding the answers you’re looking for? Hit us up directly through our Contact Us page.

Where is your soap made and who makes it?
Is there lye in your soap?
Do you test on animals?
Are your soaps vegan?
I have really sensitive skin. What’s the best soap for me?
I see a lot of soaps with really vibrant pinks and reds. How come I don’t see these colours in your soaps?
How big are your soaps?
How long does a bar of your soap last?
Do you do wholesale?
Can I use your soap on my dog, cat, Guinea pig, emu, etc?
How should I store my soap?
Why are your soaps so awesome?
Can I get free samples of your soap?
Where can I buy Chateau Badeau soap?
Why is Chateau Badeau soap better than commercial store bought soap?
Why do you use Etsy as a store front?

 
 
 

Q: Where is your soap made and who makes it?

A: Our soap is made in a very small kitchen in East Vancouver.  It is made in small batches of between 8 and 14 bars with great attention to detail and lots and lots of love.

Felix-Marie Badeau is the matron of all things sudsy in this kitchen (thus the name Chateau Badeau) and when she’s not making soap she’s certainly dreaming about and planning her next design.  It kinda drives her family nuts but, thankfully, she’s pretty lovable ;0)

soap

Back to top.
 
 
Q: Is there lye in your soap?

A: There was but there isn’t any more ;0)

Soap is created through the process of saponification, a chemical process whereby an acid (oils, butter and fats) and a base (sodium hydroxide or lye) react to form a salt (sudsy, bubbly, wonderful SOAP!)  In a nutshell, the triglicerides (compounds made from three fatty acids) react with the base to release a single glycerol molecule. This allows the fatty acids to combine with the hydroxide ions in the base resulting in soap.  When the process of saponification is complete there is no more sodium hydroxide/lye in the soap.

All soap is lye free!  But you can’t…absolutely CAN NOT…make soap without  lye. Without a base to react with, oils remain just that, oils.
Back to top.
 
 
Q:  Why are a lot of your soaps unscented?

A: We recognize that a lot of people are “scentsitive”.  While we only use essential oils for scenting our soaps we are aware that, for a lot of folks, even this is too much.

If you are ordering soap by the loaf we are happy to scent it any way your heart desires <3
Back to top.
 
 
Q: Do you test on animals?
A: Never!  We test on ourselves, our friends and family.
Back to top.
 
 
Q: Are your soaps vegan?

A: No.  They are, however, vegetarian. Some of our soaps contain honey, beeswax and/or goat’s milk.
Back to top.
 
 
Q: I have really sensitive skin.  What’s the best soap for me?

A: Our unscented soaps are probably best for you.  However, even the most natural of ingredients can cause irritation in some people. As with any product that comes into contact with your skin, we would ask that you discontinue use if any irritation develops.  For some folks the best solution to extremely sensitive skin is to not use soap at all!
Back to top.
 
 
Q: I see a lot of soaps with really vibrant pinks and reds.  How come I don’t see these colours in your soaps?

A: These colours are obtained using micas and man made oxides.  We have nothing against either but strive to keep our soaps natural.  We want you to know exactly what you’re putting on your body!
Back to top.
 
 
Q: How big are your soaps?

A: Most of our soaps are in the 5oz range.
Back to top.
 
 
Q: How long does a bar of soap last?

A: We cure our soaps for a minimum of 4 weeks to ensure that you get a hard, long-lasting bar.  The rest is up to you.  If you keep your soap dry between use it will last much longer.  Like any soap if it is left to rest in water (say in a soap dish with no drainage) it won’t last nearly as long.
Back to top.
 
 
Q: Do you do wholesale?

A: No.  By staying small and not worrying about large orders we’re able to focus on quality and craftswomanship.
Back to top.
 
 
Q: Can I use your soap on my dog, cat, Guinea pig, emu, etc?

A: You can but we wouldn’t suggest it.  Your dog’s skin, for example, has a different ph from your skin and is very prone to becoming dry if you use soap on it.  We use very dilute apple cider vinegar to bathe our pooches and rinse extremely well.
Back to top.
 
 
Q: How should I store my soap?

A: Between uses it’s best to store your soap in a place that has excellent drainage.  This will help your soap to stay hard and to last longer.

When you are storing your soap prior to use we suggest that you keep it in a cool, dark place as natural botanicals lose the intensity of their colours in light. Scented soaps can be stored in zip lock bags to help prevent the loss of scent.
Back to top.
 
 
Q: Why is your soap so awesome?

A: Because we know that you’re awesome and we have you in mind when we make our soaps <3
Back to top.
 
 
Q: Can I get free samples of your soap?

A: We’re sorry but we are a small artisan shop we can’t send out free samples. We are happy to send out samples at a nominal fee.  If this is something you are interested in please contact us.
Back to top.
 
 
Q: Where can I buy Chateau Badeau soap?

A:  At this time it can only be purchased through our Etsy shop.
Back to top.
 
 
Q: Why is Chateau Badeau soap better than commercial store bought soap?

A:  Because you know exactly what is in your soap and who made it.  For example, this is the list of ingredients of one of the most popular goat’s milk soaps on the market that is made with “natural’ additives.  Some of these ingredients are great.  But the ones that aren’t are not things that we would want to put on OUR bodies.

  • Sodium Tallowate – This is the sodium salt of tallow…ie soap.  It’s good that the first ingredient is soap ;0)
  • Aqua – water (state laws dictate that water be listed as aqua)
  • Sodium Cocoate – a generic name for the mixture of fatty acid salts (acid salts) of coconut oil that is used in soap making
  • Glycerin – essentially sugar
  • Caprae Lac – goat milk
  • Parfum -The term “fragrance” or “parfum” on a cosmetic ingredients list usually represents a complex mixture of dozens of chemicals. (the David Suzuki foundation)
  • Sodium Chloride – salt
  • DMDM Hydantoin –  is a preservative known as an antimicrobial formaldehyde releaser.  It releases formaldehyde in order to prevent microorganisms from becoming present.
  • Titanium Dioxide – Titanium dioxide has recently been classified by the International Agency for Research on Cancer (IARC) as an IARC Group 2B carcinogen ”possibly carcinogen to humans”. (reference) FYI we use Zinc oxide in many of our soaps.  It is a natural and fabulous substance. 
  • Tetrasodium EDTA – a preservative that’s made from formaldehyde and sodium cyanide.
  • Benzyl Benzoate –  the ester of benzyl alcohol and benzoic acid.
  • Eugenol – an antiseptic that can come from natural sources (like cloves)….or not.
  • Citronellol – naturally occurring in citronella oils.
  • Linalool – naturally occurring in many flowers including lavender.
  • Limonene – usually extracted from citrus peels.
  • Geraniol – naturally occurring in geranium, rose and ponderosa essential oils.

 

The other great reason to buy handmade soaps is to support artisans in their craft and we think that’s pretty awesome!
Back to top.
 
 
Q: Why do you use Etsy as a store front?

A: Because Etsy has been supporting hand made crafts and artisans for years and they do it well!